i am writing this review while i have been waiting for a doctor to attend my 2 years old child. He hit his head on a wooden chair and he was bleeding quite heavy and I decided to come to a and e. I should have gone to woolwich, but this is close to us and I was thinking that we will receive a prompt service. I came here at 2.00 am and writing this review now at 5.30 am, still not been able to see a doctor is beyond poor service. Staffs at a and e is very unfriendly and just said that a and e is busy you may have to wait another couple of hours. My child is sleeping on a row of chairs in waiting room where heating is not working and I had to cover him with my coats. Please look into this and make arrangements to treat patients with some care. My wife delivered our second baby here, I should say that service was good, maybe that's why I bothered to come here. I will never recommend a and e of darren valley to anyone. Waiting over four hours to see a doctor in an a and e is simply beyond words ...
"A and E is the wrost A and E service I have..."
About: Darent Valley Hospital Darent Valley Hospital Dartford DA2 8DA
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Darent Valley Hospital