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Fantastic

Posted By wooded85

"Fantastic"

About: Brooksby Day Hospital

(as the patient),

Fantastic – this applies to all staff, even the cleaning woman

More about:
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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 15/09/2015 at 12:37
Published on Care Opinion at 15:55

picture of Eunice Goodwin

Dear wooded85,

What a glowing post you have written thank you for taking the time to tell us this. I will pass this on to the team and I know it will be very welcome.

Best wishes,

Eunice

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Response from NHS Ayrshire and Arran 8 years ago
NHS Ayrshire and Arran

Submitted on 16/09/2015 at 11:56
Published on Care Opinion at 12:26

Dear wooded85

It is very much appreciated and heart warming that you took the time to comment. It is great for staff to receive such positive feedback.

I know they will be delighted to hear that you were satisfied with the service you have received from everybody.

Best wishes

Sandra Johnston

OT Service Lead

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