"really satisfied with the care I was given"

About: Crosshouse Hospital / Radiotherapy

(as the patient),

I was really satisfied with the care I was given in ward 4B. Nursing staff were attentive and the food was well prepared and a good variety to choose from. I must mention Miss Elgammals secretary, Angela, as she listened to my needs. Due to a medical condition it was important I got a single room and she pulled out all the stops to ensure I was allocated one. Cant praise her high enough. She also phoned to ask if I had been given my oncology appointment. All in all my stay at Crosshouse was very pleasant

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Walks973,

I am delighted that you had such a good experience from start to finish. I have already passed this to a several people to share with the team. I know it is great to get lovely feedback so I have made sure Angela got this directly too. Thank you for taking the time to let us know about your care.

I hope you are well recovered now,

Best wishes,


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