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Amazing treatment in the A&E after daughters RTA

Story from nhs.uk

"Amazing treatment in the A&E after daughters RTA"

About: James Paget University Hospital

The treatment and courtesy shown from all staff from receptionist and porters to Drs and nurses was marvellous. Staff were very reassuring and helpful. Care from all staff was second to none. Highly recommend this hospital to everyone. Thank you for making our traumatic situation less traumatic! Wonderful people. My daughter was thoroughly checked over after arriving on a spinal board and reassured throughout her stay. I can't thank the staff enough! X

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Responses

Response from James Paget University Hospital 8 years ago
James Paget University Hospital

Submitted on 15/09/2015 at 11:49
Published on nhs.uk on 16/09/2015 at 02:31

Many thanks for taking the time to provide feedback following your recent visit to the A&E Department with your daughter.

I do hope she is recovering well.

I have shared your positive comments with the teams involved, who I am sure will be pleased to hear that they were able to provide reassurance whilst also delivering the essential care needed, during what must have been a stressful time.

Kind Regards

Amanda Hood

Head of Patient Experience and Engagement

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