"Appalling communication between depts and..."

About: The Eastman Dental Hospital

I spent 6 years ferrying my daughter to and from Kings x, original referral was for overcrowding, referred by local orthodontists.

She was discharged by the dental dept, not back to Eastman's ortho, but to go back to the local dentist for her to be referred back to Eastman's to start all over again!!! she now has a year wait for ortho treatment locally, she's 15 and about to take her GCSEs.

what a waste of NHS funds! she could've got normal dental check ups at the local dentist - which is essentially all that Eastman's did for her!! she was discharged without resolving the initial diagnosis she came in with!!! how is that even possible!!

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Response from The Eastman Dental Hospital

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of Eastman Dental Hospital, UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 so that we can look into this.

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