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"Still waiting !"

About: Kettering General Hospital

On the 2nd sept i left a review because i hadnt had my results for a scan i had on the 29th july.It is now the 13th sept and still nothing ! A total disgrace,they couldnt care less.Do not let your doctor refer you to this dump

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Responses

Response from Kettering General Hospital 8 years ago
Kettering General Hospital
Submitted on 18/09/2015 at 13:51
Published on nhs.uk on 19/09/2015 at 02:31


I am sorry to hear of the problems you have experienced at our Urology department. Pleased be assured we have been working hard to resolve your concerns. Complaints, PALS, Lead Nurse Milton and your Consultant have all been in regular contact to ensure you are given appropriate care and treatment. It is my understanding that you now have an appointment for next week and have the direct contact number for lead Nurse Milton.

However, should you feel your concerns are not resolved please contact me on 01536 491766.

Amie Burrows

Complaints Co-ordinator

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