What could be improved
For an appointment arranged for 3.20pm in the outpatients in Appleton wing,I arrived at 3.05pm.,I waited and waited and waited,until at 4.05pm.I asked a nurse why was I waiting so long?.The reply was there was a delay of 1hour.
Why oh why can common courtesy prevail and something as simple as a messagCould that be e on the notice board tell patients waiting there is going to be a delay.
Could that be over simplifying things or not
"For an appointment arranged for ..."
About: Warrington Hospital Warrington Hospital Warrington WA5 1QG
Posted via nhs.uk (as ),
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