About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL
I am a general dental practitioner. Had an emergency patient with swelling underneath chin and neck which had affected swallowing and speech.
This is a serious urgent case as could affect patient's breathing and could become very critical.
Tried to contact the switch to get in touch with MAXFAX SHO on call to refer the patient in , no answer for 30 minutes. phoned A&E, the receptionist who answered did not introduce themselves, when I asked for their name ignored and did not answer, when I asked to speak to MAXFAX they laughed and put the phone down.
I am disappointed and speechless.