"Unhelpful"

About: Southmead Hospital

I received a letter saying I did not attend clinic. I was not aware an appointment had been made.

The consultant did not go through my ultrasound which I read was abnormal.

The medication I was on was not suitable for me, it gave me more problems than sorted them.

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Responses

Response from Southmead Hospital

Dear Anonymous – I was sorry to learn of your poor experience of the Urology Service at Southmead Hospital. Unfortunately I cannot comment on your treatment, but I sincerely hope that the clinical team are able to address your problems and that you find some effective treatment and relief from your symptoms soon.

Steve Sykes

Advice and Complaints Team

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