"general service"

About: Chorley & South Ribble Hospital

Been in casualty with my wife for an hour. Now midnight. Suspect mini stroke or trapped nerve. Shown to cubicle, but been listening to 2 doctors talk about their lives and also 2 nurses. One was told they could go when they're ready, possibly break, but they haven't stopped.

Meanwhile we're being very patient.

I can understand if they're busy, but this is not good service. Ready to go to another hospital.

One nurse has just said: we're just gossiping!

Story from NHS Choices

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to tell us of your experience when you recently attended the Emergency Department at Chorley Hospital. Your feedback has been shared with senior nursing and medical staff in that area.

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Response from Chorley & South Ribble Hospital

Thank you for taking the time to tell us of your experience when you recently attended the Emergency Department at Chorley Hospital.

Please be assured that your feedback has been shared with senior nursing and medical staff in that area.

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