About: West Suffolk Hospital

Although what I will be saying is a contradiction in terms it sums things up.

My care when I had my Colonoscopy was faultless and before and after it was done was beyond reproach. Nevertheless I do hope it will be my last visit for some time!

The instructions sent with the appointment were clearly written in non-jargon terms. I was treated with respect and dignity throughout and the courtesy shown by all members of the staff if they thought one was lost was reassuring and showed what a real professional organisation WSH is.

Everywhere was spotlessly clean and with the sun shining any dust would have shown up. All the staff worked together as a happy team. Aware, but not fussing or patronising even down to making sure the rooms were not too hot and closing the blinds when necessary. I felt like a valued member of society and not just another nuisance.

WSH will always be my hospital of choice. A massive thankyou to all.

Story from NHS Choices

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Response from West Suffolk Hospital

Thank you Gordan for once again leaving another lovely review. The team are very grateful for the feedback you provide.

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