"dissatisfied with the ward I was in"

About: Medway Maritime Hospital

Was on the ward for 4 day vert unhappy with the way I was treated ,I did not have a wash the hole time I was there ,the ward has a bad smell ,I am 78 can't walk well so I did need help,one of the cleaners was very rude about my name not just once but every time they brought my meals ,it not a clean ward at all why have you got clears when all they do talk and miss don't a good job .pills on the floor dust all over the place I would not let dad go near the ward again poor thing came home smelling we had to bath him when we got him home

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Response from Medway NHS Foundation Trust

Thank you for your feedback. I was sorry to read that the experience was not satisfactory. In order for us to offer your feedback to the area concerned can you please contact the Pals Team to notify them of the ward so that we can look into this and make changes immediately.

Thank you

The Pals Team can be contacted on 01634 825004

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