"9 hours for A&E!"

About: Stepping Hill Hospital

Staff too busy, spent 8 hours watching how they travel from one area to another on the same ward. Everything is everywhere. Somebody ( maybe one of those well heeled directors) needs to actually look at what time is wasted. Staff bedside manner is absolutely appalling, not we me but with 2 other elderly women who were clearly suffering mentally.

Story from NHS Choices

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Response from Stepping Hill Hospital

I am sorry to read of your experience. Please contact Patient and Customer Services so that we can investigate your concerns. You can email PCS@stockport.nhs.uk or telephone 0161 419 5678.

Kieren Done

Complaints and Customer Services Team Manager

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