"admission to ECU via A+E"

I attended Wishaw General A+E on Wednesday evening 9/9/15 with excruciating right back pain. I wish to thank all the staff who saw me especially CSW Karen, Staff nurse AnneMarie, the porter who also wheeled me around when I fractured my ankle 5 weeks earlier [hows that for continuity of care! ] and all the medical staff.

I had taken analgesia so by the time I arrived in A+E my pain was settling so I felt a bit of a fraud but thankfully I waited to be seen and I was treated with the utmost respect. I was admitted to ECU some time later and I wish to praise the staff in this area especially Bella the Staff nurse and Ryan the CSW/student nurse who were both professional and friendly. The ward ran like a well oiled machine. All my tests were explained and carried out on time. At no time, even although the staff knew I worked in the hospital, did I feel that I was given preferential treatment - all of the patients in my room were given preferential treatment!

Turns out I had bilateral pulmonary emboli! I was informed about all aspects of my care regularly during my time in the ward and at no time did I feel unsure of what was to happen next. Apart from my illness it was a thoroughly enjoyable experience. Thanks once again.