"Good and bad"
Posted by Anonymous
Many very good things, namely: Generally friendly staff; small quiet wards; other patients also orthopaedics so less emotionally stressful Ward environment; whole place very clean; skilled surgeons with good success records; unlikely to have op delayed; food reasonable.
However expect no dignity whatsoever. Their glossy brochure does not mention being forced to pee into incontinence pads or, on subsequent day, being left for 2 hours without assistance to get to toilet /commode.
Expect no say over medication levels and little explanation of what you are given. Also three subsequent phone calls to their non-emergency phone line about the adverse side effects of the drugs I was sent home with elicited no response whatsoever.
Nonetheless, all- in- all, almost certainly the best local