This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

emergency admission by ambulance 7.9.2015

Story from nhs.uk

"emergency admission by ambulance 7.9.2015"

About: East Surrey Hospital

The doctor and team were amazing , I was in a lot of distress with an SVT and I have to say that the doctor was the sort of doctor you want at your side.

The doctor was kind, reassuring and despite having to undergo a scary procedure stayed with me and kept me informed at all times.

They are an absolute credit to this service and to your team.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 8 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 14/09/2015 at 08:50
Published on Care Opinion at 10:30

picture of Ian Mackenzie

Dear Linda Kelly

It is good to read that in your time of such distress you felt so well supported by the Doctor and team. Words like "kind"and "reassuring" are always good to read when they refer to colleagues working here at East Surrey Hospital.

Regards

Ian

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k