"Excellent service by breast care nurses"

About: Forth Valley Royal Hospital / Oncology unit

(as the patient),

From the shock of my diagnosis of breast cancer, through the various parts of my treatment to date, surgery and chemotherapy, I have been supported at every stage by the breast care nurses, mostly Susan.

They make sure that I understand everything that is said to me and if needed they will explain it in a different way so that I understand. They have co-ordinated a seamless journey so far, from radiology to surgery etc and I honestly could not have done this without them.

I have nothing negative to say about this service and staff members.

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Responses

Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear Breast Cancer Survivor

Thank you so much for taking the time to leave such lovely feedback.

I have shared your feedback with the Breast Care Team, who were delighted to receive such lovely comments, the staff truly appreciate the feedback, they can see the difference they make to a person’s life and the impact their hard work and dedication can have on patients and their families.

I would like to wish you and your family all the very best for the future.

Kindest regards

Pauline Marland

Person Centred Patient Experience Coordinator

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