"First visit to Hinchingbrooke hospital!"

About: Hinchingbrooke Hospital

This morning I had my first visit to Hinchingbrooke hospital as I had an appointment with ENT. I was very impressed by all the staff who kept me informed on what was happening. I am used to sitting up Addenbrookes for at least 30 mins before I'm even given. Hearing test and then another 30 mins to be seen by a consultant. Today I had no wait for my hearing test (in fact, the audiologist was waiting at the reception for me when I arrived). After my test I waiting no more than 5 minutes to be seen by the consultant who was very helpful and informative. I needed a bit of suction in my ear to clear some wax and the microscope and suction equipment was all in the consultants room ( at Addenbrookes you normally have to wait again to go into the treatment room for this and even when you don't have to wait it's still a bit inconvenient to pick up your belongings and move into yet another room). Overall, very impressed, I will not go back to Addenbrookes ENT dept. now after having such a pleasant experience here!

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Response from Hinchingbrooke Hospital

Thank you so much for taking the time to leave feedback - we are very pleased to hear that your experience was positive and we will pass on your thanks to the ENT team.

If you do need any advice or assistance in the future, please contact our PALS service on 01480 428964 or email: hch-tr.pals@nhs.net.

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