"As an o/p, I was treated with ..."

About: Royal Preston Hospital

(as the patient),

What I liked

As an o/p, I was treated with little respect, the staff (nursing aux) could not understand or assist me with my worries over my treatment.

I felt that was just another 'bit of meat' and when I refused to have a blood pressure test, the aux was adamant I have one.... I threaten too walk out, at this point the staff backed down...

If you don't like it... say it... it's your body

What could be improved

staff / patient relationship

Communications, when I asked why she need a blood test as well, she just said we do ?

Story from NHS Choices

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