"Cleanliness, Friendliness of staff."

About: Royal Preston Hospital

(as the patient),

What I liked

Cleanliness, Friendliness of staff.

What could be improved

Comunication!! I understand that i have to wait due to limited staff etc but if someone just told me what i was waiting for etc then i would not be watching every person who walked past hoping them to walk over to me!

Story from NHS Choices

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