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Flexi Sigmoidoscopy

Story from nhs.uk

"Flexi Sigmoidoscopy"

About: Kettering General Hospital

Very nice staff who were there to support and offer reassurance throughout the procedure. The procedure was carried out with as much diginity and privacy as could be expected in the circumstances. The only issue I would raise are the very long waiting times to get the initial appointment, 15 weeks +, and then the lack of information about how long the results of the biopsy will take ("At least 2 weeks"). Having said that these issue's relate to resources and not the staff so please don't let this be a negative reflection on them.

Many Thanks

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Responses

Response from Kettering General Hospital 8 years ago
Kettering General Hospital

Submitted on 18/09/2015 at 13:34
Published on nhs.uk on 19/09/2015 at 02:31

Thank you so much for taking the time to put your kind comments on NHS Choices. I am glad that you had a positive experience throughout your procedure. We make it our priority to ensure patients are reassured, put at ease and treated with privacy and dignity. So it is very reassuring to hear that this has been your experience.

I apologise for the delay in you getting your appointment. It is something that we are aware of and we have put additional clinics in place to bring the waiting times down.

Patient feedback is so important to us - thank you again. I will pass on all of your comments to the team.

Tina Brooks

Endoscopy Services Manager

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