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Waiting time on website is pure fiction

Story from nhs.uk

"Waiting time on website is pure fiction"

About: Norfolk & Norwich University Hospital

The waiting time to see a foot and ankle surgeon is shown as 21 days on the website. I've been waiting exactly 7 weeks since seeing the Orthopaedic Triage and have been told that it will be another 6 weeks. I just can't believe that the statistic is correct.

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 8 years ago
Janice Bradfield
Senior Communications and Membership Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust

Submitted on 22/09/2015 at 11:01
Published on Care Opinion at 12:04

We are sorry to hear that you are having a long wait. Our Patient Advice and Liaison Service may be able to explain the situation and the PALS service is available on pals@nnuh.nhs.uk We will also review the information with the team.

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