"The pharmacy could be improved ..."

About: Royal Blackburn Hospital

(as the patient),

What could be improved

The pharmacy could be improved I had to wait for an hour to get my prescription and because the doctor had not entered the amount of the second dosage I have to go back to collect these, why couldnt the receptionist have rung the doctor to ask. I want to know why the prescription cannot be taken to any chemist avoiding the wait at the hospital.

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