"It’s the little things that make the difference so...thank you!"

About: Aberdeen Royal Infirmary / Neurology (Brain, Spinal and Nerves)

(as a relative),

My mum passed away in ARI (ward 205) a couple of weeks ago and I’m just getting around to thanking the staff now. The nurses on that ward were lovely and didn’t mind me coming and going at all hours in her last few days. By the end, I had spent 17 continuous hours at her bed side -made easier by the nurses bringing me countless cups of coffee (and biscuits) and even making me toast in the middle of the night! I was also given blankets and pillows to keep me warm/comfy.

It’s the little things that make the difference so...thank you!

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Responses

Response from Linda Oldroyd, Nurse Consultant Patient Safety and Experience, NHS Grampian

Dear Scott123

Please accept my sincere condolences for your loss. I am grateful to you for taking the time to post this feedback about our staff at such a difficult time for you and your family. I am glad we were able to ease your pain at this sad time.

Staff work hard in sometimes difficult circumstances and they will appreciate your comments and kind words.

Thank you again.

Kindest regards,

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