"to thank a& e"

About: Cumberland Infirmary

i had to ring q doc on sat morning on sat 7th sept 2015 about 9.30 they acted right away and the ambulance came soon after the paramedics were wonderful with her and i give them my thanks and the 5.. 6 hrs i sent with her in A&E all staff and doctors who looked after her were wonderful and i thank them with all my heart for the care of my sister and the care and thoughts they gave to and now her ward staff on larch c are now looking after her my heart and my prayers go out to the staff on the A&E u were all wonderful thank you her sister margaret

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Responses

Response from Cumberland Infirmary

Dear Margaret,

Thank you for taking the time to post your comments about the care and treatment you and your sister received in both A&E and Larch C ward. It is lovely to hear your sister had such good care. I do understand how upsetting it can be to be in hospital and especially if it is as an emergency.

I am sorry you had to wait in A&E for such a long time but delighted to hear the staff cared for your sister and you so well.

I will pass your comments to the staff on the ward and A&E.

Many thanks

Helen

North Cumbria University Hospitals NHS Trust.

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