"staff"

my partner recently went in after mental health problems thinking she was god and i her partner was the devil. i phoned up when she was transferred there and explained the circumstances to a member of staff and they burst out laughing. i have been frantic since she became unwell as this is my first experience of mental health.i phoned this morning and re explained to another member of staff who was really good with kind words letting me know that its in my partners best interest if shes on her own with no visitors as this will upset her and inflame her situation.i never slept last night with worry and to have someone laugh at my partners illness really upset me.if you dont care about the people your looking after get out of the job

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Responses

Response from Langley Green Hospital

Dear writer

I don't think we will have met, my name is Helen Greatorex and I am the Executive Director of Nursing & Quality.

I apologise for the delay in responding but I have shared your post with Natalie Cadman, our Matron at Langley Green.

I have added Natalie's email address as well as General Manager Vijay Kaleechurn's. Do please contact one of us, we are all concerned having read of your experience and this is something we want to properly investigate and address. Because your post is anonymous, the only way have of contactung you is through this website. Please do contact us so that we can agree next steps and importantly, reassure you.

Helen Greatorex, Executive Director of Nursing & Quality helen.greatorex@sussexpartnership.nhs.uk

Natalie Cadman, natalie.cadman@sussexpartnership.nhs.uk

Vijay Kaleechurn: vijay.kaleechurn@sussexpartnership.nhs.uk

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