"My visit to A&E"

About: Southmead Hospital

I was rushed to Southmead with possible heart problems. The team there were really helpful and look after me well. I was there for 12 hours been look at but all was good in the end. A member of staff on the day shift and the rest of the guys were brilliant and the crew on the evening shift were amazing as had a hard time of it due to circumstances out of their control.These guys are worth their weight in gold.

Story from NHS Choices

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Response from Southmead Hospital

Dear Dean – I was sorry to learn of your heart problems, but pleased to learn that the care you received was very good and that you are now making a good recovery.

Thank you for taking the time and trouble to post the details of your experience. You kind comments will be shared with the teams involved.

Kind regards - Steve Sykes

Advice and Complaints Team

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