About: Kent & Canterbury Hospital Kent & Canterbury Hospital Canterbury CT1 3NG
I visited the ultrasound dept. 2 receptionists completely ignored me and carried on chatting leaving me standing there like a lemon. Unprofessionally chit-chatting. Finally acknowledged me and after I told them my name it was just "take a seat".
Radiologist completely ignored me as I entered the suite, didn't speak to me or put me at ease at all, even though the scan result could be cancer and I am anxious. However the assistant who took me there was nice.
Awful way to treat patients who may be frightened of the results of their scan.
I am a nurse in a GP surgery, thankfully my patients are treated with dignity, respect and in a professional manor.
Also I was supposed to be seen urgently within 2 weeks. No appointment arrived after 2 weeks. I rang and it was clear I had been overlooked and this apointment was hastily arranged at the last moment.
I now wait anxiously for results and hope I don't have to attend K&C for any more scans.