"update to a previous post"

About: Wrightington Hospital

well the story goes on. eventually i had my operation on 13th April. at my 6 week review i was made to wait until they found my patient records as they hadnt been dug out for my appointment.. was told all fine make an appointment for 8 weeks time. my appointment should of been around the end of July for my 3 month review. im still waiting for the appointment have phoned 2 times now n asked but told it will be in post soon. i have phoned and left a message for the person who reviewed my last comments on here left my number for them to contact me but 1 week on still no phone call. the staff at this hospital are great but the service very very poor.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust

Thank you for your updated posting. I am very sorry we have been unable to provide you with clarification of your appointment dates and times. Please get in touch with the Patient Relations Department via the Wrightington Wigan and Leigh NHS Foundation Trust website where details of our email address and contact numbers can be found. We will be happy to resolve this for you.

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