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"Mental Health Service in Taunton"

About: Somerset NHS Foundation Trust / Adult community mental health

(as the patient),

Extremely unhappy with the way I was treated by crisis team in Taunton when in distress recently having had to be taken to Musgrove hospital then came out feeling even worse after a five minute rushed talk to a member of the crisis team, then having to be found by police in a suicidal state unaware of where I was going, in the early hours after reported missing by worried family.

Taken to a cell as no beds available, then having to wait more than 18 hours to be assessed and then sent home with no support or phone call. I think it's uncaring, bad management and lack of staff organisation and it feels like they don't care if I end up dying.

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Responses

Response from Lucy Nicholls, Inclusion Manager, Somerset Partnership NHS Foundation Trust 8 years ago
Lucy Nicholls
Inclusion Manager,
Somerset Partnership NHS Foundation Trust

All things around equality, inclusion, diversity and access for patients and staff.

Submitted on 08/09/2015 at 09:58
Published on Care Opinion at 16:13


picture of Lucy Nicholls

Dear Leanne,

Thank you for leaving your feedback again. I'm very sorry but unfortunately without more information we are unable to offer you any advice or suggestions. You can always contact the PALS team on pals@sompar.nhs.uk if you need advice or information.

Best wishes,
LUCY

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