"Amazing care given."

About: Colchester General Hospital

My elderly Mother was admitted just prior to Christmas last year via A&E direct unit, her stay was extended as I had developed a chest infection. The immediate attention was amazing, as was the efficiency and patience of the staff (Mothers dementia) within their resources available, they cared most sensitively for her.

My son was admitted to A&E during this summer with a bowel blockage, this was a Sunday early evening. He was admitted and attended to immediately - pain relief given and monitored. There were many people there that evening, but my son received pain relief and observation together with other tests to properly assess his condition. 3am plus, a Doctor now being given Xray results as well, was able to transfer him to a ward with a direct action plan.

I cannot praise you enough - Thank you so much x

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Responses

Response from Colchester General Hospital

Thank you for such wonderful comments, I will ensure they are shared with the team involved.

Many kind regards

Tammy Diles Head of Patient Experience 07785588620

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