"Out patient visits"

About: Southmead Hospital

I have visited outpatients on several occaisions at differing times of day and found the whole experience, from parking, using the shuttle bus and arriving at the main hospital a totally stress free experience, the staff were amazing (especially a nurse in a dept. just off of A & E who made a hospital visit almost a 'enjoyable' experience) All my appointments have been on time and even when there was a problem with a CT scanner it was dealt with promptly. All procedures were explained to me so I did not feel in the dark about what was going to happen. I would definitely give Southmead 10 out of 10.

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Response from Southmead Hospital

Dear Ms Lane – Thank you for your positive comments about Southmead Hospital. I am grateful to you for taking the time and trouble to post your views about the transport facilities and care provided. Once the new multi-story car park is completed next year, parking and access to the main Brunel Building will be much easier and should improve our patients experience even further.

Your comments have been fedback to the teams concerned.

Kind regards - Steve Sykes

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