"Outstanding service,care and dedication"
About: Sunderland Eye Infirmary Sunderland Eye Infirmary Sunderland SR2 9HP
Posted by Mary Reynolds
I just want to say a massive thank you to the surgeon and the staff who dealt with my recent eye problem. Everyone treat me with curtesy and respect from first attending the eye infirmary in February until I was discharged recently. I had to have laser surgery to correct my sight after contracting an eye condition called, serous retinopathy. I was very worried and nervous and the surgeon took the time to discuss all the necessary information. They were very concerned about my problem and made sure I had every test possible before deciding what treatment to offer me.
All the tests I went through were performed by friendly and professional staff. They were all very approachable.
When the laser surgery had worked the surgeon was just as relieved and excited as I was.
All my appointments were made to suit my working life and the appointments were quick to come through. I could not fault the service of staff at this hospital at all.
The only complaint I would have would be the car parking payments and machine that didn't accept notes. You had to buy something from the cafe inside the hospital to get coins. When you have eye problems the last thing you need is to worry about parking payments.
I am truly grateful to Mr Habib and staff at this hospital and I would definately and most highly recommend them.
Thank you all so much.