"Happy with the urgent care centre at Guy's"

I was quickly triaged by a lovely and efficient nurse and seen by the doctor in under an hour. The doctor was professional, thorough in their assessment, and reassuring.

Staff cooperation: a HCA/nurse got a telling off from a senior colleague in the waiting area (both staff were from elsewhere in the hospital). The HCA/nurse then referred to a patient's wife as 'the wife' in her hearing, as in 'speak to the wife' - not appropriate.

Environment: the TV was tuned to Jeremy Kyle...seemed a bit rowdy for a hospital waiting room with some anxious patients.

Overall, a good experience. Thanks team!