"Consummate professionals"

I can't recommend highly enough the endoscopy unit.

All the professional and administrative staff I encountered were very helpful and treated me with the utmost respect and dignity, fully explaining the procedure and risks. The unit is very new and appeared to be clean and well maintained. My endoscopist was charming, very down to earth and spoke to me as an equal.

As such, what is intrinsically a rather unpleasant procedure was made considerably more bearable by the excellent staff and facilities.