"A and E is awful."
About: Arrowe Park Hospital Arrowe Park Hospital Wirral CH49 5PE
Patient is elderly person who fell and complained of pain in both elbows, only one was x-rayed - she was told the other one was 'probably ok' as the pain was not as bad as the x-rayed arm. Patient returned three days later as pain continuing with swelling, finally had other arm x-rayed and it was broken also. This patient is a vulnerable person at risk of falls who not referred on to other services or offered care despite having both arms in slings and unable to wash, dress or eat.
Absolutely disgusting 'couldn't care less' attitude of staff. Do the receptionists even want to work there? Needless to say the after'care' is a joke.
I myself went a couple of years ago with torn ligaments in my ankle, was given crutches but not shown how to use them, I promptly had an accident with them, lost my balance and broke my toe so had to return.
I really, really wish this wasn't my local A & E department, as I wouldn't trust the medical staff there with my life, or the lives of anyone I care about.