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claimed waiting times

Story from nhs.uk

"claimed waiting times"

About: University Hospital (Coventry)

NHS chooses claim a waiting time for hernias of 10 weeks, i have been waiting for over 7 months, with still no date for the procedure.do not believe claimed waiting times.

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Responses

Response from University Hospital (Coventry) 8 years ago
University Hospital (Coventry)

Submitted on 04/09/2015 at 17:07
Published on nhs.uk on 05/09/2015 at 02:30

Thank you for taking the time to provide feedback on your experience at University Hospital, Coventry in February 2014.

I’m extremely sorry to hear about the delays to your surgery. We try our best to meet waiting time standards for all of our patients however there are occasions when we miss these standards. I have passed your comments on to the Group Manager for surgery so we can try to improve our services and waiting times in future.

If you would like to discuss aspects of your care further then please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203.

If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk

Alternatively, you can write to us at the following address: - PALS University Hospital Clifford Bridge Road Coventry CV2 2DX

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone 0800 028 4203

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