I arrived at the audiology reception 10 minutes before my appointment and the receptionist told me where to sit and wait. I waited for half an hour and the audiologist then came to me and asked my name. They said I must have arrived late and then re-tubed my hearing aids. They then took me back to reception where the receptionist admitted they had failed to book me in. I was given a cursory apology by this receptionist. I feel their attitude leaves a lot to be desired.
"Staff incompetence"
About: Altrincham General Hospital Altrincham General Hospital WA14 1PE
Posted via nhs.uk
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