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"Exceptional care"

About: Bristol Royal Infirmary

I would like to say a huge thank you to every member of staff who took care of me, from admissions, surgery and recovery. Such a seamless transition between them, with all staff knowing what I needed. Communication between the staff was fantastic.

As someone who has never had to be admitted to hospital, my first experience exceeded all my expectations. I felt calm, reassured and fortunate to be in their care.

I'd also like to add, I saw a doctor in an urgent access clinic in South Bristol on bank holiday Monday and was swiftly referred to the BRI surgical ward within the next hour to be assessed. I had my surgery the next morning.

The NHS is outstanding.

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Responses

Response from Bristol Royal Infirmary 8 years ago
Bristol Royal Infirmary
Submitted on 02/09/2015 at 17:21
Published on nhs.uk on 03/09/2015 at 02:30


Thank you so much for taking the time to provide us with your wonderful feedback. We are so pleased to hear about the treatment and care that you received here.

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