"Admitted on the morning of Saturday ..."

About: Airedale General Hospital

(as the patient),

What I liked

Admitted on the morning of Saturday 12th September with abdominal pain and receiving a quick and, in my opinion, brilliant diagnosis, I had a gangrenous appendix removed on the same evening, and enjoyed nothing but the very best of treatment until I left 5 days later.

However, the most striking aspect of my stay, was not the attention I received, (exemplary, as mentioned) but the manner in which the other patients on the ward were dealt with.

The compassion, humanity, patience, sense of humour and professionalism I witnessed is a credit to every single member of staff. Their hard work under the most stressful of conditions is a credit to them, and something that they can be justifiably proud of.

Having been fortunate enough to enjoy reasonable health for the past forty six years, my experience of the National Health Service had, up until last week, been tangential. Having now experienced the 'front line' of hospital treatment, I can only thank everyone at Airedle for delivering a world class service from admission, through to diagnosis, surgery and post-operative care

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Airedale General Hospital

Dear Peter

Thank you very much for taking the time to post your thoughts on the NHS Choices website with regard to the treatment you received while under the care of Airedale General Hospital. We appreciate all feedback but it is always gratifying to receive comments which acknowledge the dedication of our staff. Amidst the constant pressures in the NHS, this is a real boost to staff morale and all those involved have been made aware of your expression of appreciation.

Best wishes

Bridget Fletcher,

Director of Nursing

  • {{helpful}} of {{total()}} people think this response is helpful