"Professionalism at its best"

About: Royal Blackburn Hospital

I was admitted on the 17 August 2015 for emergency coronary care. I had angioplasty and a stent insertion. I would like to thank all the staff on A & E, MAU, Ward 18 and the Cardiac Catheter Lab for their excellent service and also for their kindness and compassion.

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Response from Royal Blackburn Hospital

Many thanks for your feedback regarding your recent admission to the Royal Blackburn Hospital and thank-you for taking the time to do so.

It is a pleasure to receive such lovely feedback and I will make sure your appreciation is passed onto the teams who will be delighted to hear that your experience was really positive as we always strive to deliver safe, personal & effective care.

If you would like to speak with one of our Patient Experience team so we can understand what made this such a positive experience we would really value this so that we can try to make it like this for every patient visiting our hospitals.

You can either contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk

Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk

Many thanks again for commenting and best wishes.

Melissa Almond, Patient Experience Facilitator

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