"cant get urgent appointment"

About: Hull Royal Infirmary

the new system sucks. My hubby has a lump in his testie, doc gave him the automated form to ring hospital for appointment, they said to wait till over the weekend, and if no news ring again, he rang today, they said ring doctors to have appointment pushed forward, tdoctors said wait another week. This could be serious, and could be too late. So much for all the adds telling you not to ignore lumps, cos it sure seems the hospital does

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Responses

Response from Hull Royal Infirmary

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience.

We will ensure your comments are shared with the Gastrointestinal and Liver services.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

They will be able to take further details and advise accordingly.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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