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A & E

Story from nhs.uk

"A & E"

About: Leighton Hospital

My 87 year old mother received excellent treatment at A & E -due to the nature of her injury and her age she didn't have to wait as long as I've usually experienced in A & E. The treatment she received was thorough and the staff were courteous and didn't engage in 'elderspeak' . A special thank you to the First Response volunteer who came out to my Mum initially - what superb community service that is - giving of your time for a vital service.

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Responses

Response from Leighton Hospital 8 years ago
Leighton Hospital

Submitted on 08/09/2015 at 10:19
Published on nhs.uk on 09/09/2015 at 02:31

On behalf of the emergency department at Leighton hospital, may I thank you for your lovely comments regarding the care given to your mother. As an emergency department, we consistently strive to deliver excellent individualised care. I will ensure that your wonderful comments are communicated to all staff and we hope that your mother has made a full recovery from her injury. Many thanks Matron Betty Lodge

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