"Kindness and support helped me fully recover"

About: Ailsa Hospital / Elderly Community Mental Health Service Ayr Hospital / General Medicine

(as the patient),

I feel I was fortunate to be found in time and looked after in Ayr hospital till I was well enough to be transferred to Ailsa “Croy house” where I was for 6 months, all the nurses and Drs were kind and supportive to me and where I made a complete recovery.

On my return home before Christmas 2013 I still had very good support from CPN nurse and speech help. Following that if I needed help, I only had to make a phone call. This was also a comfort to me.

I thank you all, Drs, Nurses and staff.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Lead693,

I am delighted that you are recovered now and that you found your care to be so good. It is a real testament to all the hard work and professionalism of the staff. I will be delighted to pass on your thanks to all the team. Thank you so much for sharing this with us.

Best wishes,


  • {{helpful}} of {{total()}} people think this response is helpful