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Quality Care

Story from nhs.uk

"Quality Care"

About: Frimley Park Hospital (Frimley)

Having recently been to Frimley Park Hospital for a few operations and staying in for the latest one, I have been so impressed with all the staff and the care provided.

This started with the initial consultations, pre-op assessments, through to the staff in the wards and operating theatres. Each and every person has been wonderful and kind as well as being calm and efficient.

At no point was I left wondering what was going to happen, as all details both about the operations and the care afterwards, including physiotherapy, were carefully and fully explained. A big thank you to all involved.

The NHS is certainly high in my estimation.

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Responses

Response from Frimley Park Hospital 8 years ago
Frimley Park Hospital

Submitted on 01/09/2015 at 09:56
Published on nhs.uk on 02/09/2015 at 02:31

Dear Ann

Thank you for taking the time to leave your feedback on your recent experience at Frimley Park Hospital.

I am pleased to hear that it has been a positive one for you, and the team have communicated well, and have been calm, caring and efficient.

This is the aim we have for every patient, every time. I will pass on your comments to the team to share.

Best wishes for the future

Claire Marshall

Head of Patient Experience

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