"Fantastic services and care in NHS Highland"
About: NHS Highland NHS Highland Raigmore Hospital / Cardiology Raigmore Hospital Cardiology IV2 3UJ Raigmore Hospital / General Medicine Raigmore Hospital General Medicine IV2 3UJ Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by Eclipses99 (as ),
My 84 year old mum was admitted to Raigmore Hospital as an emergency and was in hospital for a week before getting home.
The care and attention she received was first class from the home visit by the GP to transfer by Ambulance and care in Raigmore Hospital.
In Raigmore she arrived very poorly but was quickly assessed, stabilised and started on treatment in the Acute Medical Assessment Unit.
The care and attention and level of information was very reassuring. She was transferred to Ward 6C under the care of the cardiologists. She could not have been better looked after by all of the staff and services.
This is clearly a very busy but exceptionally well run hospital with all professionals working together and the patient and family as equal partners.
Visibility of senior managers was very good.
Now we are back home and the follow up care has already kicked in. We will be personally thanking staff but also wanted to share our story.
Thank you NHS Highland for making a tough time a bit more manageable.