"No man's land between treatment and follow up"

About: Chesterfield Royal Hospital

Having had a condition for 2 years, I've always been happy with the treatment and service I've received at the hospital. Until now. I had an awful bleed a week after surgery and went to A&E, which wasn't a pleasant experience. All the drs I saw in A&E and later EMU said I'd need reviewing by my consultant sooner than the given 6 week follow up. My practice nurse has had no joy getting through to try and get an earlier appointment and was told that the ambulatory care clinic wouldn't be appropriate for me. Today I had a letter cancelling my 6 week follow up. I'll be 10 weeks post-op by the time I see my consultant. My GPs are supportive but have no experience of my condition. I've had further problems since the bleed but what am I to do?! I'm not ill enough to warrant a trip to A&E, GPs can't answer my questions and I can't see my consultant until November!

Story from NHS Choices

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Response from Chesterfield Royal Hospital

I think this post may be related to the previous one on our page and I’d like to try and help to resolve this issue with the follow-up appointment.

I’m not a clinical member of the team at the hospital, but I am concerned to read that doctors in ED/EMU advised you need a follow-up less than six week after surgery, and with the recent cancellation this is effectively moved to ten weeks. I do hope you look out for this response so we can take some positive action – please call our assistance & complaints team on 01246 512640 or email me your telephone number sarah.turner-saint@nhs.net

Best wishes Sarah Turner-Saint Head of Communications

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