"Edgefield Ward"

About: Norfolk & Norwich University Hospital

Was admitted to this ward after operation yesterday, not one ward nurse came to see me for,3 hours, eventually I went to the nurse!, all my effects were left on my bed with me during those three hours, my wife rang ward 4 times with no information given to her!, I am afraid I could go on at length bt I have already wasted enough time on this ward

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We are very sorry to hear about your poor experience and the lack of attention on the ward. Your feedback will be passed to the ward sister and you are welcome to get in touch with us if you would like to make a formal complaint. In the first instance, please contact our Patient Advice and Liaison Service on pals@nnuh.nhs.uk

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