"In surgical day care"

About: Birmingham Children's Hospital

Hi

My daughter was admitted in surgical day care for foreign bodies removal from both her ears after long wait of 10 days .staff was very polite and all the services were up to the mark. The only thing which was terrible was long wait of 10 days

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Responses

Response from Janette Vyse, Deputy Head of Nursing, Patient Experience & Participation Lead, Birmingham Children's Hospital NHS Foundation Trust

Thank you for sharing your experience, I am sorry that there was a long wait for your daughter's care - waiting for treatment can be an anxious time. If this is something you would like us to look into further please dont hesitate to contact me - janette.vyse@bch.nhs.uk

However, it is good to hear that you and your daughter had a positive experience with her care and treatment and I hope she is doing well and has made a full recovery.

Kind regards,

Janette

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