"The total organisation - to have ..."

About: Northern General Hospital

(as the patient),

What I liked

The total organisation - to have so much equipment and so much technology, and so many skilled people, and so many departments to the hospital, that all fit together to give the kind of excellent care I received, having been admitted 'out of the blue' with a heart attack, is phenomenal. In particular the professional approach to me, by every member of the staff involved in my care and well being, was outstanding and worthy of the highest praise.

What could be improved

The only area I could see for improvement was the quality of cooked meals at lunch and teatime. But nevertheless, to cater for so many patients spread over such a wide area, within such a tight timeline, was an achievement in itself.

Anything else?

My specific thanks go to the Doctor and his team, and CCU, I owe them all a great debt of gratitude - Thank You

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Northern General Hospital

Thank you!

Its good to get feedback that reflects the hard work and dedication of our staff, and your comments will be passed on to the relevant team.

  • {{helpful}} of {{total()}} people think this response is helpful